Legal Information

Privacy Policy

Last Updated: 6 April 2025  |  Effective: 6 April 2025

Daulat Advocates ("the Chambers", "we", "us") is committed to handling personal information with the discretion and care that client confidentiality demands. This policy sets out how we collect, use, store, and protect data provided through this website or in the course of our professional instructions, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This policy applies to all visitors to daulataria.live and to parties who contact us for legal services. If you have questions about anything described here, write to [email protected].

1. Personal Data We Collect

We collect only what is reasonably necessary for the purpose for which it is sought. The categories of personal data we may receive include:

• Identity information — full name, as provided in enquiry forms or engagement letters.
• Contact details — email address and telephone number supplied through our website contact form.
• Matter-related information — descriptions of legal questions or factual background shared for the purpose of obtaining a written opinion or arranging a chambers conference.
• Technical data — IP address, browser type, pages visited, and session duration, collected automatically via analytics tools and server logs.
• Cookie data — preference and analytics cookies as described in our Cookie Policy.

Legal Basis for Processing

Under the PDPA 2010, we process your data on the following bases:

• Consent — for enquiry form submissions and optional analytics cookies.
• Legitimate interest — for website security monitoring and server logs.
• Contractual necessity — for processing data in connection with a formal instruction or engagement.
• Legal obligation — where Malaysian law or Bar Council rules require retention of records.

Data Retention

• Enquiry form data not resulting in an instruction: deleted within 90 days.
• Matter files for completed instructions: retained for a minimum of 7 years in accordance with the Limitation Act 1953 and Bar Council guidelines.
• Analytics and technical logs: retained for 24 months in aggregate form.

2. How We Use Your Data

We use the information we collect for the following purposes:

• Responding to enquiries and determining whether we are able to accept an instruction.
• Delivering written opinions, advocacy services, or procedural conferences as requested.
• Issuing invoices and managing fee arrangements.
• Maintaining conflict-of-interest records as required by professional conduct rules.
• Improving the performance and usability of this website through aggregated analytics.
• Complying with court orders, regulatory demands, or other legal obligations.

Data Sharing

We do not sell personal data. We may share data in limited circumstances:

• Professional correspondents — opposing solicitors or other counsel where necessary in the conduct of a matter, subject to privilege considerations.
• Courts and tribunals — as required in the filing of pleadings or submissions.
• Analytics providers — anonymised/aggregated data only; we use Google Analytics under a data processing agreement.
• IT service providers — hosting and email services, under confidentiality obligations.

We do not engage in marketing communications without express opt-in consent. You may withdraw consent at any time by writing to [email protected].

3. Data Protection Measures

4. Cookies

We use cookies to distinguish visitors, remember preferences, and understand how our website is used. You may accept or decline optional cookies through the consent banner shown on your first visit, or at any time via our Cookie Policy page, which contains full details of the cookies in use and how to manage them.

Essential cookies required for the website to function cannot be declined. All other cookies are optional and subject to your consent.

5. Your Rights

Under the PDPA 2010 and applicable Malaysian law, you have the following rights in relation to your personal data:

• Right of Access — You may request a copy of the personal data we hold about you.
• Right of Correction — You may ask us to correct data that is inaccurate or incomplete.
• Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Object — You may object to processing for purposes not strictly necessary for service delivery.
• Right to Lodge a Complaint — You may lodge a complaint with the Department of Personal Data Protection (JPDP), Ministry of Digital Malaysia, if you believe your data has been processed unlawfully.

To exercise any of the above rights, submit a written request to [email protected]. We will respond within 21 days.

Note: certain rights may be limited where data is held under a legal obligation or professional duty to retain records (e.g. court matter files).

6. Third-Party Links

Our website may contain links to external resources such as court portals, legislation databases, or professional bodies. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any site you visit through an external link.

7. Persons Under 18

Our services are directed at adults engaged in legal matters. We do not knowingly collect personal data from persons under 18 years of age. If a minor has submitted data through our website, please contact us at [email protected] so we may delete it promptly.

8. Updates to This Policy

We may revise this policy from time to time as our practices or the law changes. Material revisions will be indicated by an updated "Last Updated" date at the top of this page. Continued use of our website following any such revision constitutes your acceptance of the updated terms. Where a revision is significant, we may also place a notice on our homepage.